Terms & Conditions
These Terms & Conditions govern your use of the Arkadia Farm website and any bookings, purchases, or interactions made through it. By accessing our website or completing a booking, you agree to these terms.
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1. Use of the Website
The content on this website is provided for general information and may be updated or changed at any time. You agree to use the website for lawful purposes only and not to engage in any activity that may disrupt or damage the site or its functionality. All text, images, branding, and materials on this website are the property of Arkadia Farm and may not be copied, reproduced, or distributed without permission.
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2. Accuracy of Information
We aim to ensure all information on the website is accurate and up to date. Occasionally, details such as pricing, availability, or descriptions may change. If an error affects your booking or purchase, we will contact you to discuss next steps.
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3. Bookings & Payments
We take full payment of your stay at point of booking. This secures your booking and reserves your pitch on the selected dates. By completing a booking, you confirm that all information provided is accurate and that you are authorised to use the payment method supplied. All payments must be made through the secure methods provided on our website.
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​4. Cancellation & Refund Policy
Our cancellation and refund policy can be found in full here. These terms apply to all bookings unless otherwise stated.
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5. Amendments to Bookings
Changes to dates or guest details may be possible depending on availability. Amendments requested within the cancellation windows above may still incur charges.
6. Liability
Arkadia Farm is not responsible for any loss, damage, or injury arising from the use of the website or during your stay, except where required by law. Guests are responsible for their own safety and belongings while on the property. We are not liable for events outside our control, including weather, travel disruptions, or technical issues.
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7. Guest Conduct
Guests are expected to behave respectfully towards staff, animals, other visitors, and the property. We reserve the right to refuse service or ask guests to leave if behaviour is unsafe, disruptive, or in breach of farm rules.
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8. Privacy & Data Protection
Any personal information you provide is handled in accordance with our Privacy Policy.
We only collect information necessary to process bookings, respond to enquiries, or improve our services.
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9. External Links
Our website may contain links to third‑party sites. We are not responsible for the content, accuracy, or practices of external websites.
10. Changes to These Terms
We may update these Terms & Conditions from time to time. Continued use of the website indicates acceptance of any changes.
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​11. Contact Us
If you have any questions about these Terms & Conditions, please get in touch using the contact details provided on our website or completing the form here.