top of page

Privacy Policy

1. Who We Are

Arkadia Farm

We act as the “data controller” for the personal information you provide to us.

2. What Information We Collect

We may collect and store the following types of personal data:

​

  • Your name

  • Contact details (email address, phone number, postal address)

  • Booking information

  • Payment or invoice details (not card numbers)

  • Any information you provide when contacting us or making an enquiry

 

We only collect information that is necessary for running the farm, managing bookings, responding to enquiries, or providing services you have requested.

3. How We Use Your Information

We use your personal data to:

​

  • Respond to enquiries

  • Manage bookings, reservations, or farm experiences

  • Communicate important updates or information related to your visit

  • Maintain internal records for legal or administrative purposes

 

We do not use your information for marketing unless you have explicitly opted in.

4. Legal Basis For Processing

We use your personal data to:

​

  • Respond to enquiries

  • Manage bookings, reservations, or farm experiences

  • Communicate important updates or information related to your visit

  • Maintain internal records for legal or administrative purposes

 

We do not use your information for marketing unless you have explicitly opted in.

5. Data Processing

Arkadia Farm keeps personal information on file for 5 years after your last contact with us.
After this period, your data is securely deleted or anonymised in line with national GDPR.

6. Sharing Your Information

We do not share, sell, or distribute your personal information with any third parties, unless required by law. We do not transfer your data outside the UK.

7. How We Store and Protect Your Data

We take appropriate technical and organisational measures to keep your information safe, including:

  • Secure digital storage

  • Restricted access to personal data

  • Regular review of data handling practices

8. Your Rights Under GDPR

You have the right to:

​

  • Access the personal data we hold about you

  • Request corrections to inaccurate information

  • Request deletion of your data 

  • Object to or restrict processing

  • Withdraw consent (if consent was the basis for processing)

 

To exercise any of these rights, contact us directly. Please note we must hold information on file to secure and confirm bookings.

Contact Us

If you have any questions about this policy or how your data is handled, please contact:

Arkadia Farm.

bottom of page